Billing Terms & Conditions

Last Updated: August 12, 2026

Billing Policy

By placing an order with Active Lifestyle HQ ("we," "our," or "us"), you agree to the following billing terms and conditions.

Accepted Payment Methods

We accept major payment methods offered through Shopify, including:

Visa
Mastercard
American Express
Discover
Shop Pay
Apple Pay
Google Pay
PayPal

Available payment methods may vary depending on your location and device.

Pricing

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to modify product prices at any time without prior notice. Price changes will not affect orders that have already been confirmed and paid.

Payment Authorization

By submitting an order, you authorize us to charge the selected payment method for:

Product purchases
Applicable shipping charges
Sales taxes
Any additional fees disclosed during checkout

Orders are subject to payment verification and approval.

Order Confirmation

After successful payment, you will receive an order confirmation email. Receipt of an order confirmation does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

Suspected fraud
Pricing errors
Product availability issues
Inaccurate billing information

Taxes

Applicable sales tax will be calculated and displayed at checkout based on the shipping destination and relevant tax laws.

Customers are responsible for any duties, taxes, customs fees, or import charges associated with international shipments.

Billing Information Accuracy

Customers agree to provide current, complete, and accurate billing and account information.

Failure to provide accurate information may result in:

Delayed order processing
Order cancellation
Payment authorization failure

Payment Security

All payment transactions are securely processed through Shopify's encrypted payment infrastructure and trusted third-party payment providers.

We do not store full payment card information on our servers.

Failed or Declined Payments

If a payment is declined, rejected, or otherwise unsuccessful:

The order may be delayed or canceled.
We may contact you to verify payment information.
Shipment will not occur until payment has been successfully processed.

Chargebacks and Payment Disputes

Customers are encouraged to contact us directly regarding billing questions or order issues before initiating a chargeback with their financial institution.

Fraudulent chargebacks or disputes may result in:

Suspension of future purchasing privileges
Collection efforts where permitted by law
Legal action when appropriate

Refunds

Approved refunds will be issued according to our Return & Refund Policy.

Refunds are generally returned to the original payment method used at checkout.

Processing times may vary depending on the payment provider and financial institution.

Contact Information

For billing questions or concerns, please contact:

Active Lifestyle HQ
Email: support@activelifestylehq.com
Website: www.activelifestylehq.com